CANES Awarded Second Exemplary Standing from Accreditation Canada
CANES Community Care is proud to announce that the agency has once again achieved “Exemplary Standing” from Accreditation Canada. This four-year accreditation was recently awarded by the Accreditation Decision Committee following a site survey from September 24 to 26, 2018. “This a very significant achievement and it is with great pride that the Board of Directors recognizes the dedication, competence and commitment of all our staff. They are essential to CANES' success as an agency that is performing at the very highest level," stated Louise Stratford, Board Chair. "One of the key observations of the Surveyors was the quality of our front line service delivery. The feedback from clients, caregivers and community partners was extremely positive. I know our staff are justifiably very proud of the important role they play in helping our clients maintain their independence.”
“Our agency met or exceeded expectations in 401 out of 402 Standards set by Accreditation Canada – this is an outstanding achievement” stated Gord Gunning, CEO. “ Accreditation Canada noted that CANES Community Care has gone beyond the requirements of the Qmentum accreditation program and demonstrates excellence in quality improvement. They went further to commend CANES for its ongoing work to integrate accreditation into its operations to improve the quality and safety of its programs and services”.
“We are so proud of this achievement and how hard our Supervisors and front-line staff work every day to deliver the highest quality care to our clients” noted Janet Sanchez, Director of Quality and Client Services. “Even though we are accredited with Exemplary Standing until 2022, we will not stop here however, as we believe in continuously improving our programs and always looking for opportunities to expand the range of our client-centred care.”
CANES Community Care currently offers thirteen different care services to over 5,000 clients living in Brampton, Malton, Etobicoke, and Woodbridge as well as accessible transportation services in Mississauga, Oakville, Milton and Halton Hills.