Transportation Services
To request this service call: 
1-877-743-3025

What we do

Ride Connect provides transportation in the Etobicoke, Brampton, Malton, Mississauga-Halton, Oakville and Woodbridge areas.

Our Mission

To provide exceptional support and care services that improve the lives of our clients, enabling them to remain in their homes and communities.
Who can use this service: 

This service is offered to people aged 55 and over. If the customer is travelling with a caregiver their trip is free.

How this service works: 
• We are now taking same day service bookings

• Rides can be guaranteed between 10:30am and 3:00pm

• Calling to book a ride does not guarantee that a ride will be scheduled.

• When a new customer calls us, they will be assessed over the phone for 15 minutes. *Please note that the most recent assessment notice is required.

• Any cancellation will require the client to inform the office as soon as possible before the trip.

Cancellations:
Any unjustified cancellation or no-show will be charged at the price of a one-way trip if the cancellation is not made 24 hours in advance. Please inform us as soon as you no longer need your ride; this will allow us to offer it to another customer.
  • To cancel your ride during business hours, please call: 416-743-3892 ext. 500.
To access this dialysis service and adult day programs, please call:
The Mississauga Halton Home and Community Support Services Access Team can be reached at 905-855-9090 or toll-free at 1-877-336-9090
 
For any questions regarding other types of transportation, particularly medical and social rides, please call:
 
After 4:30 p.m. and before 8:00 a.m., including weekends, please call 416-743-3892, extension 221.

Hours of Operation
Monday to Friday:  8:30 AM - 8:00 PM
Saturday to Sunday: 9:00 AM - 5:00 PM

Holidays: 9:00 AM - 5:00 PM

Fee: 
Ride Connect transportation fees

As of April 1, 2025