CANES Community Care has been recognized as the Canadian recipient of the 2025 Employee Experience Innovator Award at AlayaCare’s Better Outcomes Conference. This award celebrates organizations that have made outstanding strides in elevating employee satisfaction and success through the thoughtful adoption and use of technology.
Since implementing AlayaCare, CANES has demonstrated what it means to lean into change. Through modernization, data-driven insights, and a commitment to empowering frontline staff, the organization continues to improve both the caregiver experience and client outcomes.
“We’re honoured to receive the Employee Experience Innovator Award,” said James Meloche, Chief Executive Officer at CANES Community Care.“ This recognition reflects our commitment to creating a positive work environment where our caregivers feel supported, valued, and equipped to deliver exceptional care.”
Rhonda Bosch, Chief Customer Officer at AlayaCare, added: “CANES Community Care exemplifies what it means to prioritize the employee experience. Their proactive approach to technology and focus on sustainable growth make them a standout partner in driving better outcomes across home and community care.”
"What an incredible honour. On behalf of myself and everyone at CANES, thank you so much to AlayaCare for this recognition. This award means so much because it reflects what we care about most — creating a workplace where people feel valued, supported, and empowered to make a difference every day. Innovation isn’t just about technology; it’s about people. And I’m so proud of how our team continues to find new ways to support staff and improve the experience for everyone who works so hard to deliver quality care, stated Robyn Stanley, Project Manager AlayaCare Implementation and Operations IT and Digital Services at CANES.
About AlayaCare
AlayaCare is an end-to-end platform designed to serve public, private, and non-profit home-based and community care organizations that manages the entire client lifecycle, including needs assessments, care plans, scheduling, visit and route optimization, and visit verification. Founded in 2014 and now with over 600 employees, AlayaCare combines traditional in-home and virtual care solutions that enable care providers to lower the cost of care and achieve better outcomes for their clients. For more information, visit: AlayaCare.com
