Reporting to the Chief Executive Officer, the Vice President of Client Services is responsible for the overall leadership to all staff, students and volunteers across the organization. The Vice President of Client Services provides strategic direction and development to all programs, maintains external stakeholder relationships, is accountable for overseeing service delivery objectives and achieving service targets set out by the MSAA. The Vice President of Client Services responsible for ensuring that all departmental activities/Operational plans are fully aligned with the organization’s strategic priorities.