Home at Last

Home at Last

A Free service that assists seniors to settle at home when discharged from William Osler and Headwaters Health Care Centres
To Request this Service, Call
416-743-3892

If you're 65 years of age or older, we'll pick you up from the hospital, and assist your way home, FOR FREE

Suitable for seniors who are frail, live alone, or do not have sufficient family assistance when they go home.

Who can use this service: 

Any senior or adult who may have a physical disability who may need assistance home from either William Osler (Etobicoke General) or Headwaters Hospital can call Home at Last. 

How this service works: 

Trained Personal Support Workers (PSW's) meet the patient in their hospital room at planned discharge time, or if the patient is in the emergency department, they are met there.

Once discharged from the hospital, a Home at Last PSW will accompany the patient to an awaiting vehicle.

We will then accompany the senior to their local Community Pharmacy, while assisting with any needed supplies before the trip home.

Once arriving at home, the PSW will assist the client to settling in their home safely.

The PSW can also stay with the client until family arrives or until the client feels able to manage on their own.

How to request this service: 

Patients at the hospitals, or their family members, may call CANES directly to request the Home at Last service.  Family Members may speak with the hospital discharge planner to request the service.

Physicians, nurses, social workers and case managers may request this service for a patient as well.

Fee: 

NO COST to patients.  All costs are covered by the Ministry of Health and Long Term Care